Payment Policy

Welcome to Pro Fan Lab. All transactions are processed in U.S. Dollars (USD).

Payment terms

• Full payment, including applicable shipping and taxes, is required when an order is placed.
• The payment methods currently available for your order are displayed at checkout.
• Your payment method is charged when the order is confirmed.
• Applicable sales tax is calculated and displayed during checkout.

Payment security

Checkout is processed through Shopify and the payment providers enabled on our store. Pro Fan Lab does not store your full card details.

Order confirmation

After a successful payment, we send an order confirmation to the email address used at checkout. Please review the product, customization, and shipping details carefully.

Contact us

For payment assistance, email support@profanlab.com. Support hours are Mon–Fri, 9:00 AM–5:00 PM MT, excluding U.S. federal holidays.